Where is my gold and silver?
Your assets are secured in high-security vaults located in Australia and operated by Brink’s Global Services, one of the world’s leading, most trusted precious metal custodians.
Can I withdraw my assets?
You can cash out (sell) your gold or silver to your own bank account at any time. We may offer physical redemptions to gold or silver bars in the future.
Do you actually send the physical gold or silver when I send, pay or gift?
The physical gold or silver does not move from the vault. We transfer the ownership title to the recipient.
How do I know my assets are secure?
The gold and silver which you own direct title to, is held in high-security vaults in Australia operated by Brink’s Global Services, one of the world’s leading precious metals custodians. The gold is physically audited on an annual basis by Bureau Veritas and is insured against damage or theft by Lloyd’s of London.
Rush operates bank-grade software systems currently used to serve millions of banking customers around the globe, and we perform independent third-party security testing on a regular basis. You have access to your gold 24/7, with the ability to transfer, sell and even spend your gold in real-time through Mastercard and any major mobile wallet.
Can I transfer my assets overseas?
What happens to my gold if anything happens to Rush?
You own the direct title to your gold. In the unlikely event that something was to happen to Rush you can either sell your gold or Rush will sell your gold on your behalf. The net proceeds of the sale will be transfer to your nominated bank account.
Can I have my gold delivered to me?
Currently delivery is only available for multiples of 1kg bars. Please contact us for details and a quotation for fees associated with this service.